Presentation Materials
Video of Sep 2020 – Online application for import permission for milk & frozen confections (Cantonese version only)Frequently Asked Questions
Training Manuals
Sample Authorisation Letter
Sample Letter of Consent (for Trade Single Window Link Up authorisation only)
Sample Letter of Consent (for Body Corporation) - Annex I
Sample Letter of Consent (for Partnership) - Annex II
Sample Statement of Consent (for Publishing Exempted Trader’s Information only)
Excel Template
Foods that do not require Import Licence or Import Permission (by Air)Announcement
Login to the Food Trader Portal with "iAM Smart" (Mar 2024)
Rollout of Advance Release Arrangement of Air Foods Reported Arrival Online (Jan 2024)
Rollout of Online Application Service for Recommendation on Food Manufacturer Registration (Dec 2023)
Rollout of Online Service for Reporting the Arrival of Food with Examination Notice (May 2023)
Rollout of Phase 2 of the Trade Single Window (May 2023)
Rollout of Online Service for Reporting the Arrival of Other Foods Imported from the Mainland to Hong Kong via the Land Route (Apr 2022)
Online Service for Reporting the Arrival of Vegetables and Fruits Imported from the Mainland to Hong Kong via the Sea-Route as a Contingency Measure (Mar 2022)
Rollout of Online Application Services for Food Export Certificates (Mar 2022)
Enhancement items for Food Trader Portal in response to the opinion survey conducted in 2020 (Updated on 30 November 2021)
Rollout of Online Services for Importation of Eggs and Reporting Arrival of Food Consignments (Updated on 24 June 2021)
Rollout of Online Services and New Measures for Importation of Milk and Frozen Confections (Sep 2020)
Rollout of Online Application for Import Licence and Import Permission and New Measures on Food Import Control (Mar 2020)
Contact Us
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| About Trader Registration | ||
| Hotline | (852)2156 3017 / (852)2156 3034 | |
| Email Address | fso_enquiry@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 5:45 p.m. |
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| About Application for Import Licence (Meat and Poultry) | ||
| Hotline | (852)2156 3012 | |
| Email Address | fsc@fehd.gov.hk | |
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Opening hours of Reception |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 5:45 p.m. |
| Office hours |
Monday to Friday: Saturday and Sunday: |
9:00 a.m. - 9:00 p.m. 9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 5:45 p.m. |
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| About Application for Import Permission (Game, Meat and Poultry) | ||
| Hotline | (852)2867 5560 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |
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| About Application for Import Permission (Eggs) | ||
| Hotline | (852)2867 5585 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |
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| About Application for Import Permission (Milk and Frozen Confections) | ||
| Hotline | (852)2708 3031 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |
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| About Reporting Arrival of Food Consignments | ||
| Airport Office | ||
| Hotline | (852)2116 8250 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours | 24-hour Operation | |
| Hong Kong/Kowloon Office | ||
| Hotline | (852)3428 7305 / (852)3428 7340 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |
| Man Kam To Food Control Office | ||
| Hotline | (852)2668 6910 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours | Monday to Sunday: | 7:00 a.m. - 10:00 p.m. |
| Hong Kong-Zhuhai-Macao Bridge Hong Kong Port Food Inspection Point | ||
| Hotline | (852)9279 6569 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours | Monday to Sunday: | 9:00 p.m. - 5:00 a.m. on the next day |
| Food Import and Export Section ( Waterfront Office ) | ||
| Hotline | (852)2708 9591 | |
| Email Address | cfsenquiry_WF@fehd.gov.hk | |
| Office hours | 24-hour Operation | |
| Food Import Control Office ( Special Duties ) | ||
| Hotline | (852)2522 1004 | |
| Email Address | RIO@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |
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| About Application for Food Inspection Certificate | ||
| Hotline | (852)2867 5560 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |
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| About Application for Health Certificate for Foods of Animal Origin | ||
| Hotline | (852)2867 5428 | |
| Email Address | vphadmin@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |
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| About Application for Recommendation on Food Manufacturer Registration | ||
| Hotline | (852)2867 5560 | |
| Email Address | fsc@fehd.gov.hk | |
| Office hours |
Monday to Friday (excluding Public Holidays): |
9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 6:00 p.m. |