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Poster


Leaflet


Presentation Materials


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Training Manuals


Sample Authorisation Letter


Sample Letter of Consent (for Trade Single Window Link Up authorisation only)


Sample Statement of Consent (for Publishing Exempted Trader’s Information only)


Excel Template

Announcement


AnnouncementFood Trader Portal : Online FPS (Faster Payment System) (Sep 2024)

AnnouncementFood Trader Portal : Sender ID by Food and Environmental Hygiene Department under SMS Sender Registration Scheme (Jun 2024)

AnnouncementRollout of Online Application Service for Advance Release Permission for Hong Kong Manufactured Food Products Entering the Mainland Market (May 2024)

AnnouncementLogin to the Food Trader Portal with "iAM Smart" (Mar 2024)

AnnouncementRollout of Advance Release Arrangement of Air Foods Reported Arrival Online (Jan 2024)

AnnouncementRollout of Online Application Service for Recommendation on Food Manufacturer Registration (Dec 2023)

AnnouncementRollout of Online Service for Reporting the Arrival of Food with Examination Notice (May 2023)

AnnouncementRollout of Phase 2 of the Trade Single Window (May 2023)

AnnouncementRollout of Online Service for Reporting the Arrival of Other Foods Imported from the Mainland to Hong Kong via the Land Route (Apr 2022)

AnnouncementOnline Service for Reporting the Arrival of Vegetables and Fruits Imported from the Mainland to Hong Kong via the Sea-Route as a Contingency Measure (Mar 2022)

AnnouncementRollout of Online Application Services for Food Export Certificates (Mar 2022)

AnnouncementEnhancement items for Food Trader Portal in response to the opinion survey conducted in 2020 (Updated on 30 November 2021)

AnnouncementRollout of Online Services for Importation of Eggs and Reporting Arrival of Food Consignments (Updated on 24 June 2021)

AnnouncementRollout of Online Services and New Measures for Importation of Milk and Frozen Confections (Sep 2020)

AnnouncementRollout of Online Application for Import Licence and Import Permission and New Measures on Food Import Control (Mar 2020)

Contact Us


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About Trader Registration
Hotline (852)2156 3017 / (852)2156 3034
Email Address fso_enquiry@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 5:45 p.m.

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About Application for Import Licence (Meat and Poultry)
Hotline (852)2156 3012
Email Address fsc@fehd.gov.hk
Opening hours
of Reception
Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 5:45 p.m.
Office hours Monday to Friday:
Saturday and Sunday:
9:00 a.m. - 9:00 p.m.
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 5:45 p.m.

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About Application for Import Permission (Game, Meat and Poultry)
Hotline (852)2867 5560
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Import Permission (Eggs)
Hotline (852)2867 5585
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Import Permission (Milk and Frozen Confections)
Hotline (852)3108 2754
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Reporting Arrival of Food Consignments
Airport Office
Hotline (852)2116 8250
Email Address fsc@fehd.gov.hk
Office hours 24-hour Operation
Hong Kong/Kowloon Office
Hotline (852)3428 7305 / (852)3428 7340
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.
Man Kam To Food Control Office
Hotline (852)2668 6910
Email Address fsc@fehd.gov.hk
Office hours Monday to Sunday: 7:00 a.m. - 10:00 p.m.
Hong Kong-Zhuhai-Macao Bridge Hong Kong Port Food Inspection Point
Hotline (852)9279 6569
Email Address fsc@fehd.gov.hk
Office hours Monday to Sunday: 1:00 p.m. - 5:00 a.m. on the next day
Food Import and Export Section ( Waterfront Office )
Hotline (852)2708 9591
Email Address cfsenquiry_WF@fehd.gov.hk
Office hours 24-hour Operation
Food Import Control Office ( Special Duties )
Hotline (852)2522 1004
Email Address RIO@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Food Inspection Certificate
Hotline (852)2867 5560
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Health Certificate for Foods of Animal Origin
Hotline (852)2867 5428
Email Address vphadmin@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Recommendation on Food Manufacturer Registration
Hotline (852)2867 5560
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Advance Release Permission
Hotline (852)3108 2754 / 3108 2740
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays):
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.