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Poster


PosterFTP Poster

Leaflet


LeafletFTP Leaflet

Presentation Materials


pdfBriefing in Feb 2022 － Online application for Food Inspection Certificate (Chinese version only)

pdfBriefing in Feb 2022 － Online application for Health Certificate for Foods of Animal Origin (Chinese version only)

pdfBriefing in Feb 2022 － Procedure of opening user accounts at the FTP (Chinese version only)

pdfBriefing in May 2021 – Procedure of opening FTP user accounts (Chinese version only)

pdfBriefing in May 2021 – New arrangement for online reporting of food consignment arrival (except milk & frozen confections) (Chinese version only)

pdfBriefing in May 2021 – Online application for import permission for eggs (Chinese version only)

pdfVideo of Sep 2020 – Online application for import permission for milk & frozen confections (Cantonese version only)

pdfVideo of Sep 2020 – Reporting arrival of milk and frozen confections consignments online (Cantonese version only)

pdfVideo of Sep 2020 – New control measures on importation of milk & frozen confections (Cantonese version only)

pdfSeminar in Nov 2019 – Introduction of the Food Trader Portal and new control measures related mainly to the importation of game, meat and poultry (Chinese version only)

Frequently Asked Questions

Training Manuals


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General Matters pdf Account Opening and Activation - Body Corporate
(for registered/exempted traders)

pdf Account Opening and Activation - Individual
(for registered/exempted traders)

pdf Account Opening and Activation - Partnership
(for registered/exempted traders)

pdf General Operations

pdf Food Import Related Information
Trader Registration pdf Trader Registration - Body Corporate
(for new traders)

pdf Trader Registration - Individual
(for new traders)

pdf Trader Registration - Partnership
(for new traders)

pdf Trader Registration Maintenance
(Change of Information and Renewal of Registration)
Import Licence for Meat and Poultry pdf Application for Import Licence for Meat and Poultry
Import Permission for Game, Meat and Poultry pdf Application for Import Permission for Game, Meat and Poultry
Import Permission for Milk and Frozen Confections pdf Application for Import Permission for Milk and Frozen Confections
Import Permission for Eggs pdf Application for Import Permission for Eggs
Reporting Arrival of Consignments pdf Report Consignment Arrival
Application for Food Inspection Certificate pdf Application for Food Inspection Certificate
Application for Health Certificate for Foods of Animal Origin pdf Application for Health Certificate for Foods of Animal Origin


Sample Authorisation Letter


Sample Authorisation Letter (for body corporate)

Sample Authorisation Letter (for partnership)

Excel Template

Announcement


AnnouncementRollout of Online Service for Reporting the Arrival of Other Foods Imported from the Mainland to Hong Kong via the Land Route (Apr 2022)

AnnouncementOnline Service for Reporting the Arrival of Vegetables and Fruits Imported from the Mainland to Hong Kong via the Sea-Route as a Contingency Measure (Mar 2022)

AnnouncementRollout of Online Application Services for Food Export Certificates (Mar 2022)

AnnouncementEnhancement items for Food Trader Portal in response to the opinion survey conducted in 2020 (Updated on 30 November 2021)

AnnouncementRollout of Online Services for Importation of Eggs and Reporting Arrival of Food Consignments (Updated on 24 June 2021)

AnnouncementRollout of Online Services and New Measures for Importation of Milk and Frozen Confections (Sep 2020)

AnnouncementRollout of Online Application for Import Licence and Import Permission and New Measures on Food Import Control (Mar 2020)

Contact Us


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About Trader Registration
Hotline (852)2156 3017 / (852)2156 3034
Email Address fso_enquiry@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 5:45 p.m.

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About Application for Import Licence (Meat and Poultry)
Hotline (852)2156 3012
Email Address fsc@fehd.gov.hk
Opening hours
of Reception 		Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 5:45 p.m.
Office hours Monday to Friday:
Saturday and Sunday: 		9:00 a.m. - 9:00 p.m.
9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 5:45 p.m.

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About Application for Import Permission (Game, Meat and Poultry)
Hotline (852)2867 5560
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Import Permission (Eggs)
Hotline (852)2867 5585
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Import Permission (Milk and Frozen Confections)
Hotline (852)2708 3031
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Reporting Arrival of Food Consignments
Airport Office
Hotline (852)2116 8250
Email Address fsc@fehd.gov.hk
Office hours 24-hour Operation
Hong Kong/Kowloon Office
Hotline (852)3428 7305 / (852)3428 7340
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.
Man Kam To Food Control Office
Hotline (852)2668 6910
Email Address fsc@fehd.gov.hk
Office hours Monday to Sunday: 6:45 a.m. - 3:00 a.m. on the next day
Hong Kong-Zhuhai-Macao Bridge Hong Kong Port Food Inspection Point
Hotline (852)2668 6910
Email Address fsc@fehd.gov.hk
Office hours Monday to Sunday: 9:00 p.m. - 5:00 a.m. on the next day
Food Import and Export Section ( Waterfront Office )
Hotline (852)2708 9591
Email Address cfsenquiry_WF@fehd.gov.hk
Office hours 24-hour Operation

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About Application for Food Inspection Certificate
Hotline (852)2867 5560
Email Address fsc@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.

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About Application for Health Certificate for Foods of Animal Origin
Hotline (852)2867 5428
Email Address vphadmin@fehd.gov.hk
Office hours Monday to Friday
(excluding Public Holidays): 		9:00 a.m. - 1:00 p.m. and
2:00 p.m. - 6:00 p.m.